Refund Policy

Products purchased from KMOON may be refunded only if cancelled within the following time frame:

Annual Plans+ – Within 10 days of the date of the transaction
Monthly Plans*+ – Within 48 hours of the date of the transaction. *Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by KMOON in accordance with the terms and conditions of the applicable product or service agreement

You may cancel a product at any time, but a refund will only be issued if you request a refund via telephone with KMOON’s customer service within the refund time frame specified for the applicable product, if available at all.

For more information about kmoon refund Policy contact our support team here.